Now, this is really nobody’s fault, but it is notable. On the same page as a TimesUnion.com story about the theft of personal information at St. Peter’s Hospital here in Albany was a banner ad for their biggest competitor, Albany Medical Center.
The ad should have said – “Don’t go to the place where your personal data is stolen by a file clerk – Go to the place where the same thing could probably happen, but hasn’t yet.”
I refreshed this page 15 times for good measure, and saw the Albany Med ad twice, an ad for Ellis Hospital’s Mother of the Year program, and the rest of the ads were not related to medicine or hospitals.
The Internets are a nasty, foul, disorganized place full of people and systems designed to steal what you have and who you are. Whenever you are about to do something on-line ask yourself if an idiot would do that thing. If the answer is yes, do not do that thing.
Every time you lower your defenses you become an easier and easier target. Never forget that your common sense if one of your best defenses. Do not suspend your skepticism and common sense when you open up a web browser or read your email. Instead, keep these things in mind:
1. Do not be an idiot.
You are a target, and don’t ever forget that fact.
Just because you can’t write or read HTML, or can’t describe a packet of data doesn’t mean you don’t know enough to protect yourself. Not to be cruel, but spammers, phishers and scam artists thrive on naive and unguarded users and their behaviors. A Google search for “Nigerian Prince” brings you this 2002 post on the InformIT blog about the notorious phishing scam where someone posing as a Nigerian Prince asks users to divulge their personal and banking information. Why do spammers keep sending these spam emails long after the Nigerian Prince’s pleas have become a punch-line? Simple: Because people keep falling for it. We call these people idiots.
Ask yourself – do you know a Nigerian Prince? How about anyone at all from Nigeria? Do you have the phone numbers of any Princes in your mobile phone? No. You don’t. You also don’t know 97% of the people who send you email, and you likely know none of the senders of emails found in the junk or spam folder of your email inbox. If you don’t know the email sender’s name on sight, don’t open the email. If a random box pops up on your machine asking you to enter your credit card number or allow a download you did not request, don’t allow it.
2. Use strong passwords, not ‘password123’ and use fake answers for security questions
A password is intended to restrict access to a given resource, such as your personal or work computer or a password-protected web site. To keep out everyone who is not you. How secure are those systems if you select passwords which are easy to remember and easy to crack?
Create random passwords which are highly secure and extremely difficult to crack or guess due to an optional combination of lower and upper case letters, numbers and punctuation symbols. So, like this:
Good passwords are more difficult to remember. That’s the point. One would also do well to change their password every few months or so, and avoid using the same password across the board. Your bank account login should be different from your email login, which should be different from your Amazon.com login.
Also, when establishing answers to security questions, be careful not to use real information. Don’t enter your mother’s real maiden name. Use names and answers to security questions which are not connected to your identity.
3. Keep protection systems current and use them regularly
The protections systems around you include the security suite on your home network as well as everything around it – including your telephone, mailbox and garbage cans. Here’s a quick rundown of the big things to be aware of in your home.
Bills and other personal documents: Shred what you do not need to save. Store what you need to save in a private, preferably locked location.
Computer anti-virus and anti-spyware: Keep your subscriptions up to date, and utilize them. Run scans on your machine; keep your software firewall running. We are often asked which security suite is the best, and we usually give the same boring answer. Using a free tool the right way is better than using an expensive tool the wrong way. If you are going to purchase a system, we recommend checking out these reviews first:
Wi-Fi: Always, always, always have your wireless internet connection encrypted and not open to the public. This involves usage of an encryption key which is required Each wireless router has a factory default username and password, and will say so in the manual. Follow the instructions, or seek advice on how to change these credentials.
When discussing the topic of personal security online, I’m reminded of early childhood expert Dr. Benjamin Spock’s advice to new parents. In the preface of his long, detailed book on caring for young children, he implored parents to trust themselves. He tells them they know more than they think they do. The same advice hold true when protecting yourself online. If something doesn’t make sense to you, don’t risk your personal data to avoid feeling dumb. You may feel dumb erasing the email which appears to be from your old schoolmate, but not as dumb as if you handed over your wallet and keys to a crook. When you give in to on-line predators, that is excatly what you are doing. Stay safe; don’t be an idiot.
What technology products or services do you use every day? What stuff could you not do without? What brings you joy or makes your day easier? What web services, software applications or gadgets light your fire, or just keep the fire from going out? Nearly all of us have mobile phones now. What do you do with yours?
It goes without saying, or at least it should, that my Blackberry Curve, Toshiba Laptop, and Sprint mobile broadband card top the list, and are in their own categories.
I use a Blackberry Curve 8310 on AT&T service, with multiple email addresses pumping correspondence into it. In addition to using the email, text messages and phone services, here are my can’t-do-without mobile applications:
Twitterberry – (Free) Developed by Orangatame Software, this applicaiton allows me easy and quick access to my Twitter account. Twitterberry seems to be having issues loading large avatar photos with its latest release. It can slog a user’s ability to quickly scroll through the updates of their followers. Twitter uses Amazon Web Services for the hosting of images, but I’m not sure that’s the issue. I don’t remember experiencing an issue with Twitter’s avatars or background during Amazon’s hosting outages last month. Twitterberry also has a known issue with Twit Pic integration. Known issue being a euphamisum for “something that’s busted and won’t be fixed today.” Tiny Twitter is another application I have sampled, and did not enjoy. Where Twitterberry limits the features it replicates on the handheld, Tiny Twitter goes overboard with too much functionality. I’ll expand on the best ways to experience Twitter on a handheld device in a coming post.
Viigo – (Free) A mobile RSS reader. I liked it before this newest release, and now I love it. Among the features added was one for which I had pined: the ability to sync the RSS feeds I read with a web application. Now I can manage my RSS feed reading from Google Reader through a web browser and it just feeds into the Viigo application on my handheld.
Google Sync – (Free) Crucial for managing and backing up my calendar, and keeping it at my fingertips. Mine is setup with the Blackberry calendar as the primary, and it automatically syncs additions and changes on the handheld with my personal web-based Google calendar.
Google Maps – (Free) Working in concert with the Blackberry’s GPS feature, Google Maps helps me get to new places or places I forgot how to reach with ease. It is not OnStar’s audio turn-by-turn navigation, but it is free. You can view each step of the trip on a list, or on the map. You show up as a little blue dot as you make your way. Each turn is marked in yellow, and the final destination is red. Not that I’ve ever looked at it while driving. That would be unsafe.
Remember the Milk (Free, but I use the Pro version for $25 a year) – RTM is a web-based task management service, a nice way to remember the things I have to do, like write this blog more often. I can add new tasks via email, data entry into my handheld or a web browser, and even direct through Twitter if I wanted to. The Pro version I use allows me to sync the tasks between the web and mobile sides.
I also have a 2 GB SD memory card installed in the device for extra storage space. This is the same type of memory card used in digital cameras, and is a very inexpensive storage option for BB users. It installs under the battery, similar to how a SIM card is installed.
I am clearly addicted to my Blackberry, and all the many tools I’ve installed on it. But I’m just one user. How do you use mobile applications?